Every year, traditionally, The European Association for Self-Service organizes EAFS Awards to recognize the excellence and innovation in self-service projects for various sectors. This year’s awards were given during KioskEurope 2010 event which took place in Essen, Germany.
 
 
After a tough year for the world and for the self service market, the jury had some hardtimes to decide the winners from a wide range of of applications from all around the world. The applications were judged by a jury that is made up of industry professionals using criteria based on effectiveness, innovation, design and impact on the self-service market. . Even though there were 4 main categories, the EAFS Jury decided to award only 2 categories which are for  “Best Self-Service Solution” and “Most Innovative Self-Service Project” .
“The Best Self-Service Solution Award” was given to Coffee Nation, the UK’s fastest growing coffee company and leader in gourmet self-service coffee. Having introduced the original concept for gourmet vending ten years ago, Coffee Nation has since led the self-serve coffee market with a continued pipeline of innovation to evolve the quality of gourmet self-serve coffee in the UK.
 
The Award winning Coffee Nation Express is a chip and pin, self-service gourmet coffee bar that has been developed to provide any high-footfall environment such as hospitals, universities and corporate offices, with a branded coffee offer and shared revenue stream often in excess of £150,000 per year.
 
Built on the robust and proven Coffee Nation platform, theExpress concept has been enhanced to include an intuitive ‘touch screen’ for menu selection and has a chip & pin payment device that for the first time accommodates all major debit and credit cards as well as notes and coins.
 
“Coffee Nation Express” is an outcome of 10 years of pure R&D.
 
“The Most Innovative Self-Service Project” award was given to 3M and Intuilab for their project involved providing a major European telecom  operator with a new interactive mobile product and service plan selector application for in-store prospective customers which combines the multitouch software platform from IntuiLab and a full multitouch, high-definition display from 3M, a diversified technology company.
 
IntuiLab’s and 3M’s solution impressed the EAFS jury by delivering an original and effective solution that clearly enhances the customer experience and demonstrates how self-service can simplify complex purchase processes and directly influence customer decisions.
 
This is one of the first multitouch self service kiosk projects in the world developed for a major global company that comprehends a entirely multitouch software and hardware solution